Privacy Policy – Cholonaa User App
Last Updated:
Cholonaa User App (“we”, “our”, “us”) respects your privacy.
This Privacy Policy explains how we collect, use, and protect your information
when you use our mobile application Cholonaa.
1. Information We Collect
We collect only the information necessary to provide core app functionality:
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Location Information (Fine & Coarse) –
Used to show pickup and drop locations, navigation, nearest drivers, and ride tracking
while the app is in use.
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Device Information –
Used for app stability, performance monitoring, and security.
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Camera & Gallery Access –
Used only for uploading profile photos.
-
Internet & Network Status –
Required to connect the app with servers and provide real-time services.
-
Push Notifications (FCM) –
Used to send ride updates, alerts, and important service notifications.
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Payment Information –
Payments are processed securely through third-party payment gateways such as Stripe.
2. Permissions We Use
- android.permission.INTERNET – App connectivity
- android.permission.ACCESS_NETWORK_STATE – Network status detection
- android.permission.ACCESS_WIFI_STATE – Network optimization
- android.permission.ACCESS_FINE_LOCATION – Accurate pickup & navigation
- android.permission.ACCESS_COARSE_LOCATION – Approximate location
- android.permission.POST_NOTIFICATIONS – Ride updates & alerts
We do not collect location data in the background when the app is not actively being used.
3. How We Use Your Information
- To provide location-based ride booking and tracking services
- To send ride status updates and important notifications
- To authenticate users securely using Firebase Authentication
- To improve app performance and user experience
- To ensure user safety and platform security
4. Third-Party Services
We use trusted third-party services to operate and improve the app:
- Firebase Authentication
- Firebase Cloud Firestore
- Firebase Realtime Database
- Firebase Storage
- Firebase Cloud Messaging
- Google Maps SDK
- Geolocator / Geocoding APIs
- Stripe Payment Gateway
Payment details are handled directly by payment providers.
We do not store or access users’ card or banking information.
5. Data Sharing
We do not sell, trade, or rent users’ personal information.
Data is shared only with trusted service providers strictly for app functionality.
6. Data Security
We use industry-standard security measures.
Data is protected using Firebase Security Rules and secure communication protocols.
7. Children’s Privacy
Cholonaa User App is not intended for children under the age of 13.
We do not knowingly collect personal data from children.
8. Your Rights
- Request account deletion
- Request access to your personal data
- Update or correct your profile information
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page.
10. Contact Us
If you have any questions regarding this Privacy Policy, contact us at:
Email: cholonaarider@gmail.com